Delete your SparkBite account

You can request deletion of your SparkBite parent account and associated data.

How to request deletion

Choose the option that applies to you:

  1. If you can still sign in: open Privacy Settings in the Parent Dashboard and use the Delete account option.
  2. If you cannot access the app or have uninstalled it: email hello@sparkbite.app from the email address associated with your SparkBite parent account.
Email account-deletion request

Or copy this address: hello@sparkbite.app

Identity verification

  • SparkBite will verify the requester’s identity before processing any deletion.
  • Do not send passwords, payment-card information, child names, or learning details.
  • If the associated email account is unavailable, contact support and explain only that you need an alternative identity-verification route.

Account deletion vs subscription cancellation

  • Deleting a SparkBite account and cancelling a subscription are separate actions.
  • A deletion request does not itself guarantee that an external recurring subscription has been cancelled.
  • Signed-in users should review their subscription in the parent Upgrade/Subscription area.
  • SparkBite will explain any relevant billing steps during processing.

What happens next

  • The request will be reviewed.
  • Identity must be verified before destructive processing.
  • Account and associated child data will be handled in accordance with the Privacy Policy.
  • Certain information may be retained where legally required.
  • You will be informed when processing is complete.

Read our Privacy Policy for full details.